Policies

Like many public sector institutions, East Riding College is governed by a variety of laws and regulations, and often these result in policies which set out what we will do in response to them. This section enables you to find out more about our policies for some key areas.

Equality and diversity policy
Freedom of information policy
Safeguarding children and vulnerable adults policy
Refund policy

Equality and diversity policy

East Riding College is fully committed to the active promotion of equality of opportunity in the provision of all its services and to the principle that all learners, members of staff and the community are entitled to equality of opportunity. It supports the development of a culture in which:

People's ability to achieve their potential is not limited by prejudice or discrimination
There is respect for and protection of each individual's human rights
There is respect for the dignity and worth of each individual
Each individual has an equal opportunity to participate in society, and
There is a mutual respect between groups based on understanding and valuing of diversity and on shared respect for equality and human rights.

For more information, read our Equality Policy 2011 (pdf 170kb) and our Equality and Diversity Annual Report 2011 (pdf 178kb).

Freedom of information policy

Our freedom of information publication scheme (pdf 122kb) provides details of the information held by the College and on the availability and charges for such information. If you would like to speak to someone at the College about freedom of information, call the human resources director, Barbara Collinson, on 0845 120 0037.

Safeguarding children and vulnerable adults policy

East Riding College shares an objective with all educational institutions and agencies working with children, young people and vulnerable adults to identify children, young people and vulnerable adults who are suffering or likely to suffer significant harm, and take appropriate action with the aim of making sure they are kept safe from neglect, physical abuse or injury, sexual abuse and emotional abuse. The College is committed to safeguarding all young learners and vulnerable adults, whatever their gender, ethnicity, disability, faith or sexual orientation.

Download our Safeguarding children and vulnerable adults policy (pdf 58kb)

Working to beat bullying

We work hard to prevent bullying and harassment, and to respond quickly and effectively if it does occur. We hold a series of events throughout the year and create and distribute promotional materials to ensure students know that bullying and harassment will not be tolerated and that they should speak to a member of staff if it happens to them or if they believe someone else is being bullied.

We are running an anti-bullying campaign which bears the slogan "Bullying...Don't stand for it, stop it!" which tells students about the special email address and phone number people can text to report bullying. If you would like to report bullying or harassment at East Riding College, email respect@eastridingcollege.ac.ukor text erc respect followed by your message to 60999.

Download the anti-bullying poster (pdf 124kb)

Fee refund policy

All fee refund requests need to be made in the first instance to the Learner Services department.

Fees will only be refunded in specific circumstances:

Where courses are cancelled by the College, prior to commencement – full refund.
Where a learner advises their withdrawal in writing to Learner Services 14 days or more before the commencement of the course a fullrefund less the administration fee and less any awarding body charges incurred.
Where a learner is unable to continue due to ill health at any point during the course refund pro-rata for non attendance less administration fee. Supporting medical evidence is required.

Refunds of awarding body charges – The College will refund the amount that the learner has paid provided that the process of registration with the awarding body has not started.

For PCDL (Adult Education). The College will only refund fees if the College cancels the course or if at initial assessment the course is found to be inappropriate to an individual learner need. Otherwise there is no refund.