Like many public sector institutions, East Riding College is governed by a variety of laws and regulations, and often these result in policies which set out what we will do in response to them. This section enables you to find out more about our policies for some key areas.
Compliments and Complaints Policy
English, Mathematics and Learning Support Policy
Equality Policy and Equality Objectives
Fees and Charges Policy (including refunds)
Freedom of Information Publication Scheme
Public Value Statement
Safeguarding Children and Vulnerable Adults Policy
Safety, Health and Environment Policy
SEN Local Offer
Supply-Chain Fees and Charges Policy
The College is committed to considering applications from potential learners consistently and without prejudice and in ways which will ensure that potential learners make an informed and appropriate choice of course. The Admissions Policy (PDF 247kb) aims to provide a framework with clearly defined responsibilities and procedures to create the best opportunities for intending learners to enrol on a course at East Riding College.
We work hard to prevent bullying and harassment, and to respond quickly and effectively if it does occur. We hold a series of events throughout the year and create and distribute promotional materials to ensure students know that bullying and harassment will not be tolerated and that they should speak to a member of staff if it happens to them or if they believe someone else is being bullied.
We are running an anti-bullying campaign which bears the slogan "Bullying...Don't stand for it, stop it!" which tells students about the special email address and phone number people can text to report bullying. If you would like to report bullying or harassment at East Riding College, email email@example.com text ercrespect followed by your message to 88020.
Download our Anti-Bullying Policy (PDF 217kb)
This policy outlines the methods by which members of the community and customers can formally register their satisfaction with the service provided by the College or make a complaint. For more information, read the Compliments and Complaints Policy. ( PDF 193kb)
This policy covers our approach to teaching the core subjects of English and mathematics, and how we assess learners and provide additional learning support, if required. You can find out more about our approach to supporting learners with special educational needs and disabilities in our "Local Offer" document. (PDF 89kb)
Download the Engish, Mathematics and Learning Support Policy. (PDF 292kb)
East Riding College is fully committed to the active promotion of equality of opportunity in the provision of all its services and to the principle that all learners, members of staff and the community are entitled to equality of opportunity.
For more information, read ourEquality Policy and Equality Objectives and Implementation Plan 2015-2017 (PDF 152kb) and our Equality and Diversity Report 2015-16 (PDF 1.25mb).
There are a number of methods used to determine the fees we charge for courses and also who is entitled to pay reduced or no course fees. This is all outlined in our Fees and Charges Policy 2016/17 (300kb).
All fee refund requests need to be made in the first instance to the Learner Services department.
Our Freedom of Information Publication Scheme (PDF 279kb) provides details of the information held by the College and on the availability and charges for such information. If you would like to speak to someone at the College about freedom of information, call the human resources director, Barbara Collinson, on 0845 120 0037.
The Public Value Statement (PDF 618kb) brings together our mission statement, our values, our priorities and the critical success factors which underpin them.
East Riding College shares an objective with all educational institutions and agencies working with children, young people and vulnerable adults to identify children, young people and vulnerable adults who are suffering or likely to suffer significant harm, and take appropriate action with the aim of making sure they are kept safe from neglect, physical abuse or injury, sexual abuse and emotional abuse. The College is committed to safeguarding all young learners and vulnerable adults, whatever their gender, ethnicity, disability, faith or sexual orientation.
Download our Safeguarding Children and Vulnerable Adults Policy (PDF 125kb)
The Department for Education now provides an online facility for reporting child abuse where people can reach their local authority's child abuse reporting web page.
The SHE Policy aims to provide the framework for the successful management of SHE on East Riding College premises and to promote health and safety, along with sustainability and environmental awareness, throughout all aspects of our undertakings.
Download the SHE Policy (PDF 2mb)
This document sets out our approach to supporting learners with special educational needs and disabilities. Download our Local Offer document. (PDF 213kb)
This policy statement sets out the College’s policy on management fees for subcontracted provision. The policy applies to all supply chain activity supported with funds supplied by the Skills Funding Agency (SFA), the Education Funding Agency (EFA) or any successor organisations.