Like many public sector institutions, East Riding College is governed by a variety of laws and regulations, and often these result in policies which set out what we will do in response to them. This section enables you to find out more about our policies for some key areas.
Find out about policies relating to higher education
The College is committed to considering applications from potential learners consistently and without prejudice and in ways which will ensure that potential learners make an informed and appropriate choice of course. The Admissions Policy aims to provide a framework with clearly defined responsibilities and procedures to create the best opportunities for applicants to enrol on a course at East Riding College. For Admissions and Admissions Appeals for HE - see the HE policies page.
We work hard to prevent bullying and harassment, and to respond quickly and effectively if it does occur. We hold a series of events throughout the year and create and distribute promotional materials to ensure students know that bullying and harassment will not be tolerated and that they should speak to a member of staff if it happens to them or if they believe someone else is being bullied.
We are running an anti-bullying campaign which bears the slogan "Bullying...Don't stand for it, stop it!" which tells students about the special email address and phone number people can text to report bullying. If you would like to report bullying or harassment at East Riding College, email email@example.com
Download our Anti-Bullying Policy
The College’s approach to Careers Education and Guidance reflects the latest government policies and local IAG strategy including the Statutory Duty to provide Independent Careers Guidance, from September 2013, for those up to and including the age of 18 and up to the age of 25 for those with a current learning difficulty assessment under section 139a of the Learning and Skills Act 2000, or an Education, Health and Care Plan under section 41 of the Children and Families Act 2014. The aim is to ensure that all learners have access to high quality, impartial CEIAG, delivered by qualified practitioners (both internally and externally) who are well-informed and committed to continuous professional development. Read our Careers, Education and Guidance Policy.
This policy outlines the methods by which members of the community and customers can let us know how we're doing, or make a complaint. For more information, read the FE Compliments and Complaints policy. For Concerns and Complaints relating to Higher Education, see the HE Policies page.
This policy outlines the methods by which members of the community and customers can formally register their satisfaction with the service provided by the College or make a complaint. For more information, read the Data Handling, Security and Communications Policy.
This policy covers our approach to teaching the core subjects of English and mathematics, and how we assess learners and provide additional learning support, if required. You can find out more about our approach to supporting learners with special educational needs and disabilities in our "Local Offer" document. (PDF 89kb)
Download the English, Mathematics and Learning Support Policy.
East Riding College is fully committed to the active promotion of equality of opportunity in the provision of all its services and to the principle that all learners, members of staff and the community are entitled to equality of opportunity.
For more information, read our Equality Policy and Equality Objectives and Implementation Plan 2017-2020, our Equality and Diversity Report 2018-19 and our Gender Pay Gap Analysis.
There are a number of methods used to determine the fees we charge for courses and also who is entitled to pay reduced or no course fees. This is all outlined in our Fees and Charges Policy 2020/21
All fee refund requests need to be made in the first instance to the Learner Services department.
Our Freedom of Information Publication Scheme provides details of the information held by the College and on the availability and charges for such information. If you would like to speak to someone at the College about freedom of information, call 0345 120 0044.
The Learner Disciplinary Policy provides a fair and impartial process to identify and modify negative behaviour.
The Public Value Statement brings together our mission statement, our values, our priorities and the critical success factors which underpin them.
East Riding College shares an objective with all educational institutions and agencies working with children, young people and vulnerable adults to identify children, young people and vulnerable adults who are suffering or likely to suffer significant harm, and take appropriate action with the aim of making sure they are kept safe from neglect, physical abuse or injury, sexual abuse and emotional abuse. The College is committed to safeguarding all young learners and vulnerable adults, whatever their gender, ethnicity, disability, faith or sexual orientation.
Download our Safeguarding Children and Vulnerable Adults Policy
The Department for Education now provides an online facility for reporting child abuse where people can reach their local authority's child abuse reporting web page.
The SHE Policy aims to provide the framework for the successful management of SHE on East Riding College premises and to promote health and safety, along with sustainability and environmental awareness, throughout all aspects of our undertakings.
Download the SHE Policy
This document sets out our approach to supporting learners with special educational needs and disabilities. Download our Local Offer document. (PDF 213kb)
This policy statement sets out the College’s policy on delivery sub-contracting, including fees and charges. The policy applies to all supply chain activity supported with funds supplied by the Education Skills Funding Agency (ESFA) or any successor organisations.