Level Three Business Administrator Apprenticeship

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Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

What will I study?

  • Principles of business administrator
  • Personal and professional development
  • Managing performance
  • Your organisation
  • Communication in a business environment
  • Projector management
  • ICT for business

Plus one optional unit to choose ( 7 to choose from)

How will I be assessed?


  • Portfolio of work-based evidence


  • Produce and submit a second portfolio (showcase)
  • Produce a project or an improvement to a process with guidance from employer
  • Knowledge tests, an online multiple-choice test with lasts 60 minutes consisting of 50 questions
  • Produce a word processed document 2000 - 5000 words about the project
  • Produce a PowerPoint presentation on their project
  • Showcase Portfolio based interview, lasting 30 - 45 minutes
  • Project presentation on a project they have completed or a process they have improved, approximately 15 minutes followed by a Q&A

How will the course be delivered?

  • Classroom taught sessions
  • Online learning
  • Work based training
  • Progress review visits
  • 1:1 on support

Entry requirements

Candidates will ideally possess maths and English GCSE at Grade C/4 or above.

What next?

Successful learners can progress to a range of qualifications including:
- Management apprenticeships
- Level 4 ILM NVQ in Management

Additional information

For start dates and fees, consult the relevant course guides below or you can request a prospectus by post.

Free Distance Learning Courses 2024-2025 Full-time Further Education Prospectus