Level Three Business Administrator Apprenticeship

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Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

What will I study?

Principles of business administrator
Personal and professional development
Managing performance
Your organisation
Communication in a business environment
Projector management
ICT for business

Plus one optional unit to choose ( 7 to choose from)

How will I be assessed?

Diploma:

Portfolio of work-based evidence

Standard:

Produce and submit a second portfolio (showcase)
Produce a project or an improvement to a process with guidance from employer
Knowledge tests, an online multiple-choice test with lasts 60 minutes consisting of 50 questions
Produce a word processed document 2000 - 5000 words about the project
Produce a PowerPoint presentation on their project
Showcase Portfolio based interview, lasting 30 - 45 minutes
Project presentation on a project they have completed or a process they have improved, approximately 15 minutes followed by a Q&A