Level Three Certificate in Cleaning Supervision

The programme has been designed for those who are employed in a cleaning position, this qualification encourages the development of more complex professional knowledge, allowing you to obtain the specific skills needed to thrive in a supervisory role.

What will I study?

Mandatory Units:

Supervise cleaning staff
Contribute to the implementation of systems and best practise
Support equality, diversity and individual rights in the workplace
Develop and implement a risk assessment plan

Optional Units:

Monitor and solve customer service problems
Give customers a positive impression of yourself and organisation
Examine staff turnover issues and recruit staff
Contribute to the control of resources (People 1^st)
Supervise the cleaning of food areas
Provide guidance, resources and support to minimise the spread of infection
Maintain a sustainable environment in cleaning
Set objectives and provide support for team members
Train and develop cleaning staff

How will I be assessed?

The course is assessed through observations, underpinning knowledge questions and the development of a portfolio of evidence to demonstrate competence. You will be provided with the course materials.