Level Three Certificate in Cleaning Supervision

The programme has been designed for those who are employed in a cleaning position, this qualification encourages the development of more complex professional knowledge, allowing you to obtain the specific skills needed to thrive in a supervisory role.

What will I study?

Mandatory Units:  

  • Supervise cleaning staff
  • Contribute to the implementation of systems and best practise
  • Support equality, diversity and individual rights in the workplace
  • Develop and implement a risk assessment plan

Optional Units:

  • Monitor and solve customer service problems
  • Give customers a positive impression of yourself and organisation
  • Examine staff turnover issues and recruit staff
  • Contribute to the control of resources (People 1st)
  • Supervise the cleaning of food areas
  • Provide guidance, resources and support to minimise the spread of infection
  • Maintain a sustainable environment in cleaning
  • Set objectives and provide support for team members
  • Train and develop cleaning staff

How will I be assessed?

The course is assessed through observations, underpinning knowledge questions and the development of a portfolio of evidence to demonstrate competence. You will be provided with the course materials.   

Entry requirements

There are no entry requirements, however certain units you will need to be 18+

What next?

  • Level 2 NVQ in Local Environmental Services
  • Level 3 NVQ Certificate in Customer Service
  • Level 2 NVQ Certificate in Team Leading
  • Level 3 NVQ Management

Additional information

For start dates and fees, consult the relevant course guides below or you can request a prospectus by post.

Full Time 2018 Higher Education 2018 Autumn Part-time course guide Apprenticeship Guide