Level Two City and Guilds Certificate in Travel and Tourism

The certificate is a practical, work-related course. You learn by completing projects and assignments that are based on realistic workplace situations, activities and demands. The course introduces you to the employment area you have chosen and provides a good basis to go on to a more advanced work-related qualification. While on the course you will gain work experience in New Horizons, the College's fully functioning travel agency, which will support your assessments.

What will I study?

  • Customer service and selling skills in travel and tourism
  • Interpersonal skills for the travel and tourism workplace
  • Retail travel services
  • UK travel and tourism destinations
  • Worldwide travel and tourism destinations
  • Planning an event
  • Travel and tourism support services
  • Travel planning

All study programmes contain English and mathematics elements.

You may also have the opportunity to complete the NCFE Level 2 Award in Cabin Crew.

How will I be assessed?

Assessment is based on the completion of assignment work and observation of tasks and activities.

Entry requirements

  • Four GCSEs grade D/3 or above
  • Or level one diploma
  • Or introductory diploma
  • Or NVQ level one
  • Or equivalent

Interviews for full time courses starting in September are postponed, but don't worry - applicants will instead be given a formal offer of a place on a suitable course. Other entry requirements still apply.

Where you meet the entry requirements for your chosen course you will be accepted.

Where you do not meet the entry requirements for your chosen course, we guarantee you a place on a suitable alternative. See How to Apply for further details.

What next?

This course prepares you for employment and provides a good grounding to go onto a more advanced course such as the Level Three Extended Diploma in Travel and Tourism

Additional information

All study programmes contain English and Maths elements.

You will undertake work experience as part of this programme.

For start dates and fees, consult the relevant course guides below or you can request a prospectus by post.

Higher Education Apprenticeship Guide Full-time Course Guide 2021 Part-Time Autumn Course Guide