Level Two Information Technology, Software, Web & Telecoms Professionals Apprenticeship

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This apprenticeship is aimed at people who are working as an IT technician, installing and upgrading software, troubleshooting and fixing problems, and maintaining hardware and networks, and at IT developers, who develop websites, games or software.

What will I study?

Units include:

  • Health and Safety in ICT (Mandatory)
  • Developing personal and organisation effectiveness (Mandatory)
  • Interpersonal and written communication
  • Installing, configuring and maintaining software
  • Install, configure and test ICT networks
  • Testing ICT systems
  • System management
  • Software installation and upgrade
  • PowerPoint
  • Spreadsheet
  • Word processing
  • Website design

How will I be assessed?

This course is assessed through observation, underpinning knowledge questions and the development of a portfolio of evidence to demonstrate competence for the NVQ element of the apprenticeship and assignments for the technical certificate element. There is also a requirement to complete the following elements: Employee Rights and Responsibilities workbook and the Personal Learning and Thinking Skills.

Entry requirements

Many apprenticeships do not have formal entry requirements other than you must be working in an appropriate job. Call us for details of the entry requirements of the apprenticeship you're interested in. East Riding College does advertise some apprenticeships with a job attached on behalf of employers. Go to www.eastridingcollege.ac.uk/apprenticeships for details.

What next?

Further training following an intermediate apprenticeship could be an advanced apprenticeship or other level three course. You could also progress to a level four IT qualification.

Additional information

Applying for a place on an apprenticeship is simple but you do need to be in suitable employment before you start the programme.  To apply you need to complete the on-line application form or fill in the form in the course guide and post it to learner services. If you would like a course guide, you can download one or request one by post.

For start dates and fees, consult the relevant course guides below or you can request a prospectus by post.

Higher Education Apprenticeship Guide 2019 Full-time Course Guide 2020 Part-Time Course Guide