Level Two Intermediate Apprenticeship Sales

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This apprenticeship develops the knowledge and skills needed to sell products and services in the right way and to the right customers. It is a hands-on approach to helping the apprentice to develop a range of selling skills which are appropriate across all sectors.



What will I study?

  • Selling face to face
  • Selling by telephone (inbound)
  • Selling by telephone (outbound)
  • Generating and qualifying sales leads
  • Meeting customers’ after-sales needs
  • Obtaining and analysing sales-related information
  • Buyer behaviour in sales situations

How will I be assessed?

This course is assessed through observation, underpinning knowledge questions and the development of a portfolio of evidence to demonstrate competence.

What next?

Learners can confidently progress at their own pace through Level two to three in Sales.

Additional information

Possible job roles

Trainee sales advisor, telesales operators, junior sales executive

For start dates and fees, consult the relevant course guides below or you can request a prospectus by post.

Full Time 2018 Higher Education Apprenticeships 2018 Spring Part-time course guide