Level Two Motor Vehicle Autocare Technician Apprenticeship

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An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.

The Auto-care Technician has to demonstrate expertise not only in the technical elements of their role and have a good grasp of the practical and theoretical aspects of the vehicle systems they service, but also needs to have excellent telephone, customer handling (including how to handle difficult customers and deal with customer disappointment) and effective sales skills, as well as strong problem solving and self-organisation skills. They must be able to work as part of a team but also operate independently, understand how their centre operates from a commercial perspective and how their actions contribute to business results, whilst maintaining a high standard of workmanship.

What will I study?

  • Tyre legislation
    Fundamentals of specific vehicle systems
    Health and Safety legislation
    Following work place procedures
    Carrying out vehicle safety inspections and routine maintenance
    Data protection requirements
    Sales principles
    Stock procedures
    Replacement of components
    Using speciality tools and equipment
    Identifying correct parts
    Communication

How will I be assessed?

  • End Point Assessment
    Knowledge test
    Professional observation
    Professional review (supported by portfolio)

How will the course be delivered?

The delivery will be a mixture of work based training and progress assessment mixed with College taught sessions throughout the programme week on Wednesday’s to support the 20% off the job training requirement.

Entry requirements

Individual employers will set their own selection criteria for applicants. It is however recommended that candidates can demonstrate an interest in the occupation as well as an ability to work in an organised and methodical way to identify and solve problems; also demonstrate an ability to communicate both orally and in writing.

Apprentices without level 1 English and maths will need to achieve this level and take the test for level 2 prior to taking their apprenticeship end-point assessment. For those with an education, health and care plan or legacy statement, the English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.

What next?

Level 3 Motor Vehicle Service and Maintenance Technician (Light Vehicle) Apprenticeship.

Additional information

For start dates and fees, consult the relevant course guides below or you can request a prospectus by post.

Higher Education Apprenticeship Guide Full-time Course Guide 2021 Part-Time Summer Course Guide