Business and Management

This qualification provides learners with the knowledge that is required to work in a range of environments in a business administration role.

This qualification enables learners to develop existing skills and gain knowledge of key areas for efficient customer service, such as communicating with customers and handling customer information.

All businesses need good leaders to be successful, and an effective team leader will make sure that their team is happy and motivated within the workplace. This course will develop and improve your practical skills to become a successful team leader and improve the morale within a workplace.

Learn about the skills that are required to plan, organise and evaluate events by developing their skills and knowledge.

Lean Organisation Management Techniques is split into 3 manageable units: