HR Support, Level Three Apprenticeship

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HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes. They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

What will I study?

  • Developing yourself as an effective human resources of learning and development practitioner.  You will develop your skills within the area of HR service delivery, problem solving, communication, teamwork, improving processes and managing HR information
  • Understanding organisations and the role of human resources within, it's business planning and priorities and how these relate to the HR role.  You will also gain a deeper understanding of your organisation and the products and services it delivers, along with the market and sector it operates within
  • Recording, analysing and using human resources information.  Understanidng the systems, tools and processes used in the role, together with the standards to be met, including the core HR systems used by the organisation
  • Resourcing talent - best practice when bringing people into the organisation
  • Supporting good practice in managing employment relations.  Developing an understanding of HR legilsation and the HR policy framework of your own organisation.  Understanding where to find expert advice
  • Supporting good practice in performance and reward management


How will I be assessed?

The CIPD Level 3 Certificate assessment is carried out through assignments and presentations/practical activities. The apprenticeship end-point assessment comprises a consultative project where candidates showcase a range of evidence which demonstrates their knowledge and skills and a professional discussion, where the apprentice demonstrates specific Human Resources Skills and Behaviours

Entry requirements

Ideally you will have Level 2 English and Maths prior to the start of the programme and you must have achieved it prior to undertaking the end-point assessment.

What next?

Successful completion of this standard will enable you to apply for Associate Membership (Assoc CIPD) of the Chartered Institute of Personnel and Development (CIPD), the professional body for the HR sector, as a result of the embedded qualification.  Further study may include Level Five CIPD Diploma in Human Resource Management, Level Seven programme and Masters Degrees.

Additional information

For start dates and fees, consult the relevant course guides below or you can request a prospectus by post.

Higher Education Apprenticeship Guide Full-time Course Guide 2021 Part-Time Spring Course Guide